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Matching CIAO and CALDB VersionsCIAO 4.1 requires CALDB 4.1 to operate properly. CALDB 4.1 should not be used unless you are running CIAO 4.1. Are your versions mismatched? Update CIAO and CALDB! 25 Jun 2009 The merge_all script will produce incorrect results if one (or more) of the observations was done with an offset. For details and a workaround, refer to the merge_all bugs page. 12 Jun 2009 Download issue on Mac OS X 10.5.7 Intel Multiple users have reported that they are unable to download the CIAO tarfiles on Mac OS X Intel 10.5.7 from the Safari browser (v3.2.3 and v4). Please try an alternate browser, e.g. Mozilla Firefox, and contact Helpdesk if you continue to have a problem. 1 Jun 2009 Small updates were made to the fullgarf and merge_all scripts in the 01 Jun 2009 script tarfile. Read about the changes and download the updated package from the Scripts page. 20 Apr 2009 Download the CIAO 4.1.2 patch. CIAO 4.1.2 includes several new CIAO tools and many enhancements to Sherpa, the modeling and fitting package. This patch includes a full installation of the CIAO software for Solaris 10 (SunOS 5.10, SPARC). Read the release notes for detailed information. |
Platform SupportThe CIAO binaries are built for 32-bit machines. In order to run CIAO on a 64-bit machine, regardless of operating system, the basic 32-bit libraries must be installed. The 32-bit libraries are not packaged with CIAO; the user is responsible for installing them. CIAO 4.1 is available for the following platforms:
Please read the bugs and caveats page for a particular application to see if there are known issues and contact the Helpdesk if you have any problems. Installing on Unsupported PlatformsUsers have successfully installed CIAO on these unsupported platforms. Email the Helpdesk to contribute your installation to this list. This information is made available solely to assist users who are running an unsupported platform; the CXC has not tested these installations. 64-bit MachinesIn order to run CIAO on a 64-bit machine, regardless of operating system, the basic 32-bit libraries must be installed. The 32-bit libraries are not packaged with CIAO; the user is responsible for installing them. Linux
Mac OS X
Explanation of Platform SupportThe CXC's commitment to support a platform - i.e. a version of an operating system - means that we undertake to fix bugs on that system. This requires that we are able to compile CIAO from source on each platform, which is a much greater commitment than simply providing a compatible binary. Additionally, it is typically necessary to support three versions of each operating system: former, current and new. When we support a system:
As a result, we are not able to support a larger number of systems than we currently do. We gather information from users on what platforms they are running (or want to use) in order to prevent the overextension of our resources. |
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The Chandra X-Ray
Center (CXC) is operated for NASA by the Smithsonian Astrophysical Observatory. 60 Garden Street, Cambridge, MA 02138 USA. Email: cxcweb@head.cfa.harvard.edu Smithsonian Institution, Copyright © 1998-2004. All rights reserved. |